Mobile app for Cambodians to lodge public service complaints launches
A mobile application that serves as a tool for citizens to confidentially provide feedback about public services, including lodging complaints, has officially been launched. ...
Government promises countrywide mobile and internet coverage by 2027
Cambodia is on track to have telephone antennas in all communes and districts across the Kingdom by 2027, according to Telecommunications Minister Chea Vandeth. ...
Telecommunication measure responding to COVID-19 established in Cambodia
Telecommunication Regulator of Cambodia has issued a directive to ensure smooth communication contributing to the control of COVID-19 in Cambodia. ...
Khmer Times Staff
SIM card and internet users rise
More than 2.54 million SIM cards were registered during the first 10 months of the year while the number of mobile internet users grew by 3.3 million, according to the latest report from the Telecommunications Regulator of Cambodia (TRC). ...
Smart Axiata awaits go ahead to launch 5G network
Smart Axiata is ready to roll out its 5G network and is waiting for the Ministry of Posts and Telecommunications to provide clarity on the way forward on this matter, which includes the authorisation to launch 5G commercial services in the Kingdom, the head of ...
Cambodia telecom companies urged to pay overdue regulatory fees
The government has issued a new warning to telecommunications companies that have yet to deliver outstanding payments to the Kingdom’s ministries, giving regulators until the end of the month to settle their debts. ...
Hor Kimsay and Robin Spiess
The number of mobile connections drops slightly
The number of mobile connections in Cambodia has decreased slightly, from 19.91 million in 2016 to 18.57 million in 2017, a figure that is still higher than the country’s total population. ...
Payments lagging as deadline for telecom fees approaches
The Ministry of Posts and Telecommunications has collected less than one-third of a set of annual fees owed to it by telecommunications companies by the end of this month, with more than 80 percent of the fees so far coming from a single provider. ...
Hor Kimsay and Brendan O’Byrne
Telecom regulator to steer clear of service providers’ price war
After a year of toothless warnings against below-cost mobile deals – which it previously called “suspicious” and “unfair” – the country’s telecommunications regulator yesterday capitulated, instead beseeching operators to steer clear of confusing marketing and maintain the quality of their services. ...
TRC wants SIM guarantee
Cambodia’s telecommunications regulator has called on seven mobile network operators to give an assurance by September 1 that they have registered all their subscribers in accordance with a directive from the Ministry of Posts and Telecommunication and the Ministry of Interior. ...
Metfone operator plans for big foreign revenue
Viettel Group, the Vietnamese military-owned operator of Cambodian mobile operator Metfone, expects to pull in $1.4 billion in revenue this year from overseas investments, Vietnamese state-owned media reported yesterday. ...
First Khmer Rouge history mobile app released on Android
The first mobile app offering a comprehensive and interactive history of the Khmer Rouge, created in the hopes of ending a “collective denial” about some of the atrocities committed by the Pol Pot regime, went live on Tuesday. ...
Telecoms urged over additional charges
Cambodia’s telecom regulator has urged mobile phone network operators to be more transparent on the fees they charge subscribers on opt-in services and to ensure that users are not charged for services they have not requested. ...
BigPhone now in Cambodia
Mobile World Investment (MWG), one of the largest mobile phone and electronics distribution chains in Vietnam’s Ho Chi Minh City, has opened its first overseas store in Cambodia. ...
Directive to mobile operators
The Telecom Regulator of Cambodia yesterday issued a directive to mobile operators to ensure they are transparent with automatic fees charged to customers after a spike in complaints. ...
TRC: Ensure mobile networks OK
The Telecommunication Regulator of Cambodia yesterday urged all mobile operators to ensure that their services remain uninterrupted throughout the remainder of the commune election campaign period and during this weekend’s polling. ...
Smart posts Q1 growth despite stiff competition
Cambodian telecom Smart Axiata retained healthy growth in the first quarter, with revenue rising 17 percent year-on-year to 318,000,000 ringgit ($74.5 million), fuelled by data monetisation and effective cost management despite aggressive price competition by other telecommunication players, according to financials released by Malaysian parent ...
Axiata sells 10% stake in Cambodia’s Smart
Axiata Group sold a 10 percent stake of its Cambodian subsidiary Smart Axiata to Japanese group Mitsui Co Ltd to form a strategic partnership and further the firm’s activity in the Kingdom, according to a company release on Friday. ...
Matthieu de Gaudemar
TRC curbs phone service offers
A new deadline has been set for mobile operators Cellcard, Smart and Metfone to stop their promotional money exchange program by March 30, according to the Ministry of Posts and Telecommunication. ...
SIM card sellers face crackdown
National Police officials have promised tough action against those who sell SIM cards without copying buyers’ national identity cards, saying the practice may have a dangerous impact on society. ...